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Using the NACCHO Local Health Department Self-Assessment Tool for Accreditation Preparation, the Berrien County Health Department in Michigan identified Evaluate and Improve Programs as the one public health essential service to address for quality improvement.
In order to address this need, the Management Team developed a strategic planning process intended to improve the Department's capacity for Evaluating and Improving Programs by setting goals and creating a plan to monitor progress.
Their process is described in this 11-page case example.
Quality Improvement Toolkit
By Claudia Blackburn
This is a helpful description of Berrien's strategic planning process. PDSA is used to outline the process and strategic issues are framed in a user-friendly manner.
By Alan Kalos
This outling give an excellent example of using a logic model to develop a strategic plan based both on community needs and organizational capacity development.