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Case Example: Cuyahoga County District Board of Health

Keywords / Description:

Cuyahoga County District Board of Health in Ohio has also been developing and refining a team-based quality improvement model since 2005.  Consequently, a team approach was taken to complete the Local Health Department Self-Assessment Tool for Accreditation Preparation.

The tool helped Cuyahoga identifying strengths in the agency and identified an opportunity for improvement in "Essential Service IX: Evaluate and Improve Programs."  As a result, they launched a multifaceted initiative to weave the concept of Quality Improvement (QI) into the work of all program staff. 

This initiative included:
1) Internal and external marketing components;
2)Training for a cross section of agency program staff, support staff and management; and
3)Timeline of activities leading up to national voluntary accreditation. 

More information about the Cuyahoga initiative is available in this 24-page case example.

Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement

Jurisdiction:

Institutional Author:

Cuyahoga County District Board of Health

Submitted:

08/04/2008

Modified:

06/24/2010

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