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Case Example: Municipality of Anchorage Department of Health and Human Services

Description:

As part of a quality improvement (QI) project, the Municipality of Anchorage Department of Health and Human Services used QI techniques, such as Process Mapping, to improve HIV testing rates the Reproductive Health Clinic (RHC) and HIV Opt-Out Testing Program. As a result, the Department was successful in getting improved participation in HIV testing, with 31% more clients being tested at the RHC.

Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement

Jurisdiction:

Institutional Author:

Municipality of Anchorage Department of Health and Human Services

Submitted:

05/12/2009

Modified:

06/25/2010

The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.