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Case Example: Tulsa City-County Health Department


As part of a quality improvement (QI) project, the Tulsa City-County Health Department used various QI techniques (such as a Fishbone Diagram and Process Mapping) to train staff on QI. As a result, QI have been woven into the daily activities and planning for each program in the agency.

Primary Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement


Institutional Author:

Tulsa City-County Health Department





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