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Transportation Accidents. Natural disasters. Terrorism. Pandemics. Our communities are faced with potential threats that could result in multiple casualties or fatalities every day. While the risk of threats may vary depending on the size and location of your city, county, or region, all of our communities face some type of threat that could render many individuals injured or deceased and many family members and friends in need of information and support.
The goal of the Creating and Operating a Family Assistance Center is to help LHDs and other emergency response organizations understand the context and rationale for operating FACs during mass-casualty or mass-fatality incidents as well as identify the principles that should guide the operations of a FAC.
This toolkit provides a framework for you and your team to plan and operate a Family Assistance Center during a mass-casualty or mass-fatality incident. It is intended to serve as a resource to help you develop a plan for family assistance services that can be applied to all hazards. Each tool is supplemented with links to helpful resources , blank templates, completed samples, and additional background materials.