Continual Training and Pre-Completed Application/ Invoices Enhance Centrax

Keywords / Description:

This promising practice outlines how one health department conducted “Continual Training” in the complicated, state-mandated Centrax computer program. It also established “Pre-Completed Application/Invoices Enhance Centrax.” The objective is to increase efficiency and productivity, with the goals of faster permitting procedures, more effective computer information available for all staff, and a more customer-friendly overall permitting procedure.

Included are details regarding responsiveness and innovation of the program, agency and community roles, costs, and elements in implementation.

Toolkit:

PH Informatics Toolkit

Keyword Area:

Health Information Technology (HIT), Workforce Competency

Jurisdiction:

Institutional Author:

Florida Department of Health, Environmental Health Unit

Submitted:

06/18/2007

Modified:

03/06/2009

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