Full-Time Equivalents (FTEs): 300
Population Served: 260,000
QI Techniques: Fishbone Diagram, Force Field Analysis
Project Overview: The Osceola County Health Department (OsCHD) is located in East Central Florida, and serves a combined urban and rural population of approximately 260,000. OsCHD addressed workforce competencies as an area for improvement by enhancing the Department's program of continuing education for staff to increase their public health skills and knowledge.
Osceola County Health Department Case Example
Osceola County Health Department Storyboard
Osceola County Health Department Appendices