Full-Time Equivalents (FTEs): 250
Population Served: 213,000
QI Techniques: Fishbone Diagram, Process Mapping
Project Overview: The Green River District Health Department (GRDHD) is located in Western Kentucky and serves a population of 213,000. GRDHD focused on establishing a media strategy to inform staff ("internal customers") about the public health outreach efforts made by the department. Through weekly e-mails, all employees were updated on when television segments were scheduled to air and when articles were to be published in local newspapers.
Green River District Health Department Case Example
Green River District Health Department Storyboard