Full-Time Equivalents (FTEs): 90
Population Served: 162,000
QI Techniques: SIPOC, SWOT Analysis
Project Overview: The Berrien County Health Department (BCHD) is located in the southwest corner of the lower peninsula of Michigan and serves a population of 162,000. BCHD chose to address evaluation as an area for improvement and developed a strategic planning process intended to enhance the department's capacity for evaluating and improving programs by setting goals and a plan to monitor progress.
Berrien County Health Department Case Example