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Carson City Health and Human Services (NV)


Full-Time Equivalents (FTEs): 50

Population Served: 55,188

ASI 2013-2014

Project Overview: Funded to

  • Plan and hold an 'Accreditation Kick-Off Day' for staff, governing entity and community members on the value of the accreditation and going through the accreditation preparation process.
  • Create an internal documentation organization system, and complete a report on that system and results of documentation review, conducted by an external reviewer.
  • Apply to PHAB by May 31, 2014; this funding will support payment of up to 50% of the PHAB fee.

Deliverables and documentation submitted during this initiative:


Full-Time Equivalents (FTEs): 25

Population Served:
58,000

QI Techniques: Root Cause Analysis, Bone Diagram, Process Mapping

Project Overview: Carson City Health and Human Services (CCHHS) serves an urban and rural population. CCHHS was a beta test site for the Public Health Accreditation Board’s (PHAB’s) voluntary national accreditation program in 2010. As part of the beta test process, sites completed a QI project to address an area identified through their self-assessment. CCHHS’s goal was to improve lab auditing findings by developing and refining a quality assessment tool for regular internal audits of the on-site laboratory. 

Carson City Health and Human Services QI Project Final Report
Carson City Health and Human Services Storyboard
Carson City Health and Human Services Appendices