Full-Time Equivalents (FTEs): 140
Population Served: 65,000
QI Techniques: Force Field Analysis, Gantt Chart, Process Mapping, Radar Chart
Project Overview: The Livingston County Department of Health (LCDH) is located in upstate New York and serves a rural population of 65,000. LCDH focused on improving fundamental competencies for all staff by developing a unified performance appraisal process flow chart and communicating agency position competencies to all staff.
Livingston County Department of Health Case Example
Livingston County Department of Health Storyboard
Livingston County Department of Health Appendices