Full-Time Equivalents (FTEs): 54
Population Served: 51,000
QI Techniques: Root Cause Analysis, Process Mapping
Project Overview: The Tioga County Health Department (TCHD) is located in southwestern New York and serves a rural population. TCHD was a beta test site for the Public Health Accreditation Board’s (PHAB’s) voluntary national accreditation program in 2010. As part of the beta test process, sites completed a QI project to address an area identified through their self-assessment. TCHD’s goal was to improve the timeliness of communications between Environmental Health and Clinical Divisions regarding human rabies exposures.
Tioga County Health Department QI Project Final Report
Tioga County Health Department Storyboard
Tioga County Health Department Appendices